In her speach she explained the everyday use of restorative approach in conflict resolution: in families, relationships and work environments. She also highlighted the questions and structure that helps moving forward, when the communication has stuck, e.g. listening to the other, involving a neutral party, the learn the needs of the other.
’The mutual respect, justice and responsibility is more and more lacking these days. This is what we need to change to decrease the number of conflicts we face in our everyday life.’- she emphasized in her presentation.