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What is restorative justice?

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Conflict resolution

We believe that conflict is a natural part of our social lives. Moreover, through their constructive handling, interpersonal relations can be significantly strengthened. Hence, conflicts and their peaceful resolution are crucial in building communities and (re)establishing social bonds.

With our conflict resolution services we aim to disseminate the theory and methods of alternative dispute resolution (ADR). By integrating the peaceful conflict resolution approach into the everyday’s life, we promote the necessity of seeking common gains and building on real dialogue through conflict resolution.

The category of alternative dispute resolution includes conflict management and negotiation technique methods. The common feature of these methods is that the parties concerned are able to manage and solve their conflict with the help of a neutral third party specializing in conflict resolution. Their interests prevail, negative emotions neutralize, and relationships stabilize. With this method everyone can come out a winner.

Mediation is one alternative dispute resolution technique.  In the mediation process an impartial mediator guides the voluntarily attending parties in the procedure to clarify the nature of their conflict and to find a beneficial solution for all. Thanks to new attitudes arising from the mediation process, the parties can form an agreement in line with their common interests.